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ISO 9001:2008: Executive Overview
This four-hour overview helps top management understand
the foundational concepts of ISO 9001:2008 and how an effectively
implemented system can become a valuable part of an organization’s
business management system. It provides an overview of the ISO 9001:2008
requirements, focuses on top management responsibilities, the process
approach, registration and transition issues.
Who should attend:
Individuals who will be involved with the planning, managing, development,
implementation or maintenance of an ISO 9001:2008 quality system.
Prerequisite: None
Duration: Four hours
CEU's: .4
Course Content:
- Topic 1: Introduction
- Origin of ISO 9001:2008
- Why ISO 9001:2008?
- Key Principles of ISO 9001:2008
- Top Management Responsibilities
- Implementation
- Eight QMS Principles
- Topic 2: The Process Approach
- Structure (element vs. system)
- Process Model
- Process Mapping
- Customer Oriented Processes
- Topic 3: Overview of the ISO 9001:2008 Requirements
- Quality Management System
- Management Responsibility
- Resource Management
- Product Realization
- Measurement, Analysis, and Improvement
- Topic 4: Transition and Registration Issues
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