ISO 9001:2008: Executive Overview

This four-hour overview helps top management understand the foundational concepts of ISO 9001:2008 and how an effectively implemented system can become a valuable part of an organization’s business management system. It provides an overview of the ISO 9001:2008 requirements, focuses on top management responsibilities, the process approach, registration and transition issues.

Who should attend:
Individuals who will be involved with the planning, managing, development, implementation or maintenance of an ISO 9001:2008 quality system.

Prerequisite: None

Duration: Four hours

CEU's: .4

Course Content:

  • Topic 1: Introduction
    • Origin of ISO 9001:2008
    • Why ISO 9001:2008?
    • Key Principles of ISO 9001:2008
    • Top Management Responsibilities
    • Implementation
    • Eight QMS Principles
  • Topic 2: The Process Approach
    • Structure (element vs. system)
    • Process Model
    • Process Mapping
    • Customer Oriented Processes
  • Topic 3: Overview of the ISO 9001:2008 Requirements
    • Quality Management System
    • Management Responsibility
    • Resource Management
    • Product Realization
    • Measurement, Analysis, and Improvement
  • Topic 4: Transition and Registration Issues

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