Six Sigma: An Executive Briefing

Organizations today are operating in an increasingly competitive environment. Pressures to provide services and products of higher quality at lower cost seem to build almost daily. Organizations that fail to improve both quality and productivity rapidly enough face a bleak future as local or global competitors eat into their market share. Ad hoc or intermittent improvement is no longer sufficient to gain or maintain a competitive advantage. To effectively compete in this rapidly changing environment, organizations need a systemic methodology that will deliver the organization-wide improvements in quality and productivity that the marketplace demands.

World-class service and manufacturing organizations are addressing this need through the implementation of Six Sigma. Six Sigma is a program that allows an organization to improve profitability through increases in productivity, quality and customer satisfaction. In a Six Sigma program, top management identifies the critical issues that face the organization. Using that knowledge, projects are selected and undertaken by teams led by Six Sigma Black Belts and Green Belts. These highly trained personnel use data and the statistical analysis of data to drive improvements leading to organizational success.

Who should attend:
Individuals who will be involved with planning, managing or implementing a Six Sigma Program or those who are considering becoming a Black Belt or Green Belt and would like to learn more about Six Sigma.

Prerequisite: None

Duration: One hour

Course Content:

• This briefing will cover:
  • The Key elements of Six Sigma
  • How Six Sigma helps organizations improve productivity, quality and customer satisfaction
  • Key considerations (resources, timing, etc.) in implementing Six Sigma
  • Keys to successful Six Sigma implementation/potential pitfalls
  • Six Sigma resources available through UNF

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